Crescent Pharmacy, Travel Clinic and Ear Wax Microsuction Centre
At Crescent Pharmacy we are dedicated to providing excellent customer service and we pride ourselves on the exceptional quality of products, professional advice and healthcare that we deliver day by day. Our staff are regularly and intensively trained to help customers with all aspects of their healthcare needs; from simple over-the-counter advice and medicines to treatments for minor ailments.
We offer a wide range of products and services, some of which include Dispensing both NHS and Private Prescriptions, Repeat Dispensing, New Medicine Service, FREE Prescription Collection and Delivery Service in the local area, Pharmacy First Service, Stop Smoking Service, Travel Vaccinations and General Immunisation, Flu Vaccination, Covid-19 Vaccination, Ear Wax Microsuction Removal, and Emergency Hormonal Contraception, just to name a few. For more information, please visit our Services page.
ABOUT CRESCENT PHARMACY
Crescent Pharmacy is the trading name of Shivam Pharmacy Ltd, a UK company registered in the General Pharmaceutical Council (GPhC) with GPhC Number: 1101111.
Our staff are regularly and intensively trained to help customers with all aspects of their healthcare needs; from simple over-the-counter advice and medicines to treatments for minor ailments.
Superintendent Pharmacist:
Alpesh Dinesh Patel MRPharmS.
GPhC Registration no. 2066695
We are open Monday to Friday from 9:00am to 6:00pm.
Saturday from 9:30am to 1:00pm.
We are CLOSED on Sunday.
When we are closed, you can get health advice and information, including details of other local health services from the NHS Website at www.nhs.uk.
If you need help now, but it’s not an emergency, visit NHS 111 online or call 111.
For information about medical services including local doctors and hospitals, visit the NHS.uk website.
Address: 2 Fleming Crescent, Hertford, SG14 2DJ.
Telephone: 01992 534299
Email: info@crescentchemist.co.uk
website: www.crescentchemist.co.uk
CPPQ – Community Pharmacy Patient Questionnaire - Patient Survey
At Crescent Pharmacy, we always try to provide you with the best possible service. We are asking customers to complete a short and anonymous questionnaire about the service we provide. Your feedback is vital in helping us to provide the highest standards of service.
You also have the option to download the forms and complete the questionnaire manually. Click here to download the Questionnaire in paper form. Once downloaded and completed, you can post the form to us or bring it in person.
We will use the results of this survey to improve the services we provide at Crescent Pharmacy.
Thank you for your ongoing support and valuable feedback.
HOW TO MAKE A COMPLAINT
At Crescent Pharmacy, we welcome your comments and suggestions.
We aim to give you the highest standards of customer care and service. Should you have any complaints about our services or products please speak to our pharmacist. We operate a formal complaints procedure which is part of the NHS system for dealing with complaints. If you need any information, wish to leave a comment or suggestion, need to report an incident or lodge complaint about this website, our staff or any of our products or services, please contact us as soon as possible via the Contact Page on this website; alternatively, you can write to us at Crescent Pharmacy, 2 Fleming Crescent, Sele Farm, Hertford, SG14 2DJ. You may also call the Superintendent Pharmacist, Alpesh Dinesh Patel, on 01992 534299.
Additionally, you can get advice from the local Patient Advice and Liaison Service (PALS). PALS is not part of the complaints procedure itself, but they might be able to resolve your concerns informally or can tell you more about the complaints procedure and independent complaint advocacy services.
Please visit the NHS Website for more information about how to make a complaint on an NHS Service received from us or from any other NHS organisation.
Patient Survey Result 2019-2020
WHAT OUR CUSTOMERS SAY
Julia Cordes
Paul Reynolds
Derek Williams